Dr Teri Lillington has been a consultant occupational and environmental physician for more than 25 years. For 10 years she was Manager for Shell Health in Oceania, covering all Shell’s operations in Australia New Zealand and the Pacific Islands. For the past eight years she has worked from the Netherlands, as regional manager for Europe, Russia and the Commonwealth of Independent States, involved in strategic planning, high-level implementation and management of health policy process, and interfaces with internal and external bodies. Teri understands how organisations work, and how an occupational physician can contribute to worker health and business productivity. She has hands-on experience of pandemic planning and implementation.